Terms of service

Terms and Conditions

1. Scope of Application

These Terms and Conditions apply to all contracts concluded between Calice, Marggrafstrasse 26, 30880 Laatzen, Germany (hereinafter “Seller”) and consumers or businesses (hereinafter “Customer”) via the online shop https://calice-clothing.com/.

2. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

By submitting an order, the Customer makes a binding offer to purchase the goods.
The contract is concluded when the Seller confirms the order by email or dispatches the goods.

3. Prices and Payment

All prices stated on the website are final prices, including applicable taxes (VAT), unless stated otherwise.

Shipping costs are displayed separately during the ordering process.

Payment methods available are shown in the online shop and may include:

  • Credit card

  • PayPal

  • Bank transfer

  • Apple Pay

  • Other payment methods

4. Delivery and Shipping

Delivery is made to the address specified by the Customer.

Delivery times are indicated on the product pages.

If delivery is delayed due to circumstances beyond the Seller’s control, the Customer will be informed without undue delay.

5. Right of Withdrawal

Consumers have a statutory right of withdrawal.
Details are provided in the Withdrawal Policy, which forms an integral part of these Terms and Conditions.

6. Retention of Title

The goods remain the property of the Seller until full payment has been received.

7. Warranty and Liability

Statutory warranty rights apply.

The Seller shall be liable for damages only in cases of intent or gross negligence.
In cases of slight negligence, the Seller shall be liable only for breach of essential contractual obligations and limited to foreseeable damages.

This limitation does not apply to liability for injury to life, body or health.

8. Digital Content (if applicable)

For digital content not supplied on a tangible medium, delivery takes place electronically.

The Customer agrees that the Seller may begin performance before the withdrawal period expires and acknowledges that the right of withdrawal expires upon full performance of the contract.

9. Data Protection

Personal data is processed in accordance with applicable data protection laws.
Further information can be found in the Privacy Policy on our website.

10. Governing Law and Jurisdiction

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For consumers, this choice of law applies only insofar as it does not deprive them of mandatory consumer protection provisions of their country of residence.

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr

The Seller is not obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Final Provisions

Should individual provisions of these Terms and Conditions be invalid or unenforceable, the remaining provisions shall remain unaffected.